RATINGS AND REVIEWS
Where can I begin? Alicia and her husband are at the top of their trade with the most industry knowledge. Their expertise and professionalism, top notch communication and negotiation skills, and last but not least, their integrity is so hard to come by. If you want someone in Las Vegas to fight for you, and be with you every step of the way (especially as a first-time homebuyer) you picked the right duo. She will represent you and your purchase as if it were her own. Even through trying markets, she will not give up until you find the perfect home—whether it be Henderson to Las Vegas—she will gather her research to match up potential homes. We saw 20+ homes ourselves, and just when we lost hope, she will pick you back up and send possible leads to your forever home! She is also not afraid of questions, as a matter of fact, she loves them! She is patient and is willing to answer every single one to the best of her ability, and if she doesn’t know, she will reach out to her team for guidance. Thank you so much for this experience and your expertise. You have been phenomenal.
If you want to buy a house and don’t know where to start, she’s the one for you. She’s very helpful, informative, professional and friendly. She knows what she is doing and always try to help you. I bought my first house with her and I would do it again in future with her!
Alicia was great during the whole process. Everything was explained to me very thoroughly. She always updated me with weekly comps so I could keep track of the market and make any changes to my listing price if necessary. I was never forced to make a decision that made me uncomfortable. Overall, it was a pleasant experience (minus the ups and downs of the market) and she's like part of the family now.
After several years of looking for a home and working with multiple realtors, we can save you the trouble of looking any further. Me and my Wife have been in the market to buy a home for 5 years, and out of all the realtors we worked with Alicia Cruz-Rivera was the one who set the bar for us. Her knowledge of the Real estate market and process is out of this world. The first day of working with Alicia me and my wife were amazed at how quickly she responded, and just the attention to everything we would tell her. She answered every question we had and thoroughly looked through documents with us to make sure we got the best deal possible. Within 1 month of working with Alicia, she was able to accomplish what others have failed to do, she made us homeowners. This house we expected it to be a starter home but my wife was able to get everything she wanted in a home, and I had everything I could ask for. We are forever greatful for all her hard work and all the associates that helped us.
I cannot be more grateful to have come across Alicia and Omar. They are so resourceful and make such a strong team. My husband and I are first time home buyers and live in California so through this entire process we needed to find the perfect realtor that would work with us. When we first did our research on some realtors, we spoke to many people and Alicia was the only realtor that stood out from the rest. Alicia and Omar are fast, efficient, professional, compassionate, agressive with getting things done, and they are so knowledgeable about the market. They showed up to showings and walkthroughs for us when we couldn’t make it and represented us throughout the entire process. They even came to the signing at the title company to assist us with any questions we may have as first time home buyers. There were many hiccups with the lenders and title company but Alicia and Omar always had our backs and because of their communication and guidance we closed the deal on our first home. This review doesn’t shine light on all they have done for us during this process. We are so proud to have met them and would definitely recommend them to friends and family. I wish i had some kind of constructive feedback for these two but THEY KNOW THEIR STUFF!
Alicia worked with us for about 8 months while we were in the process of moving states. She helped us every step of the way and made purchasing our current home so much easier . We would recommend her to anyone looking for a wonderful realtor in the Vegas area!
My experience with Alicia , was very rewarding. Through my short journey. I at all times felt that I was able to relax and concentrate on finding a HOUSE, because Alicia was my Safeguard. Very well versed in Real estate. Dependable and loyal. Take the easy street with Alicia
Alicia Cruz -Rivera & her team were absolutely wonderful to work with! Alicia is a woman of her word. During the transaction she makes it happen with no excuses. In regards to communication and follow-up she and her team both rate 5 Stars from the beginning of the transaction to the very end; and beyond. I will always look forward to working with her again, and hopefully soon. She is a true All-Star in this Real Estate Biz!
Alicia is a one stop shop for all your Las Vegas real estate needs. She’s extremely responsive, passionate, and on top of everything. She goes beyond just a realtor and helps support you with your needs related to the move and getting settled in your new how as well. Thanks Alicia!… [Read full reviews on Zillow]

I had a wonderful experience with Alicia through selling my home and buying my new home. She was there for me every step of the way. She is very knowledgeable and explained things as needed through the process in a very professional and understandable way. I highly recommend anyone needing to sell or buy their house to use her as their realtor.… [Read full reviews on Zillow]

First off, I would like to thank Alicia cruz-rivera for an amazing experience buying a home in vegas. Alicia was very respectful to us an our needs. She is extremely knowledgeable about the areas. Alicia will go above an beyond to find you a home that fits your wants..thank you for finding our home for us..sincerely viola an patty… [Read full reviews on Zillow]

My husband and I bought an investment property through Alecia. The process was quick, efficient, and most of all, kind and pleasant. I wanted to thank Alecia particularly for always keeping me (the wife/buying partner) in the loop of texts, emails, etc. She valued my partnership and opinion and always respected my role in the transaction. In partnering with my husband on many financial endeavors, that does not always happen. You will not regret working with Alecia.… [Read full reviews on Zillow]

Alicia provided excellent service from the beginning. Alicia is a great agent to work with. She was always available and helpful. She is very flexible and willing to work around my schedule. I couldn't be more satisfied with the process. She has your best interests at heart. She answered my questions and explained every form and every part of the process clearly and thoroughly. She gave excellent advice. When buying a home, you want the realtor to be informative, persistent and reachable especially in today's challenging market. Alicia is highly professional and very organized. I am happy to recommend Alicia for her excellent service, professionalism, and great negotiation skills, she's an awesome agent Thank You William Cuva… [Read full reviews on Zillow]

I am so happy that I met Alicia and decided to ask for her assistance when I wanted to buy a vacation home in Las Vegas! Alicia is a great communicator and kept me up to date every step of the way. I was buying from Virginia so it was a stressful process. She kept me calm and made sure I understood what I was signing at all times, called to check in on me, and when I was able to come into town to see the progress on my home (it was a new build), she made it her business to be there with me. She connected me with a great lender who took care of me as well. Alicia is a phenomenal agent but has also become a friend. I am 100% happy with the entire process of my home buying experience with Alicia and will surely send anyone I know looking to buy or sell in Las Vegas her way.… [Read full reviews on Zillow]

It was a pleasure working with Alicia! She sold the house within a week. Extremely professional service, and very outgoing personality. She made the process extremely easy, and was available for help every step of the way.… [Read full reviews on Zillow]

My Wife & I hit it off with Alicia from the start, maybe because we are all from the East Coast, or just maybe because Alicia is a Great Person. She worked with us from over 2000 miles away, and was always on point. I/We felt extremely comfortable, especially because real estate procedures in Vegas are way different than here in NY, and Alicia was there for the entire process, guiding us through the process. Some people just have a "knack" for dealing with people, and Alicia has that knack. She is Good People!!!!!… [Read full reviews on Zillow]

Alicia was extremely helpful in the purchase of my new house. I encountered a lot of problems after there was a merger with the builder. Alicia was there the whole time working with me to smooth out all the problems. She was a professional all the way through, and I felt like I could call her at any time about concerns or questions I had. The first problems I had dealt with the sale of my house in Texas. Alicia was very helpful when I asked her opinion of how to handle the situation. I was very distressed and upset with the situation. Alicia was my "rock" through the entire process. Alicia made me feel she cared about making my experience as enjoyable as possible. I would recommend her to anyone looking to buy or sell a home.… [Read full reviews on Zillow]

This was our first time selling a home and the process was a bit confusing, but Lisa worked hard to make everything go smoothly. There was a lot of back and forth about what the buyers expected and what we could provide, and we appreciated Lisa handling those negotiations for us with the knowledge and experience she has.… [Read full reviews on Zillow]
